Student Success Program (SSP)
At The University of Prince Edward Island, the Student Success Program (SSP) is dedicated to supporting students in their academic journey, it is designed to give immediate help through study strategies, identification of learning styles, and connecting students to other supports and resources on campus.
Who should enroll in the Student Success Program (SSP)?
Any UPEI student who is not receiving the marks they would like may enroll in this program – it is open to the university community. Students are either referred to SSP 1010 as a condition of their academic probation or register voluntarily as a means to improve their study skills.
How can I get SSP academic support?
You’ll receive an email from SSP with the subject “Welcome Note from SSP” during the first week of the semester. This email will include detailed steps you can follow to book SSP hours.
You can contact the SSP office:
- Virtually through mail on: ssp@uofcanada.edu.eg
- In-person by visiting the SSP office (B123)
When are the SSP sessions provided?
For students with good academic standing, academic support is provided as per student request at any point in time, and the SSP sessions are scheduled by the SSP officer to best fit their schedule.
Academic support for Probation and Gateway students starts in the second week of the semester. Students receive a calendar invitation for SSP sessions with an allocated time slot that fits their schedule, an assigned TA/student mentor, and a location.
Where are the SSP sessions being held?
SSP sessions are generally provided in study rooms. However, some sessions can be scheduled in classrooms across campus. It is important to note that once a calendar invitation is sent to students, the location will remain the same until the end of the semester
Who is providing SSP sessions?
TAs or student mentors provide the SSP sessions for their assigned courses.
Can I choose between a TA and a Student Mentor?
SSP officer will try to accommodate the student’s preference for TA or student mentor, as long as both the student’s and the mentor’s schedules allow it.
What if I want to change something in my SSP schedule?
If you have issues with your schedule, you can contact the SSP officers, and every effort will be made to accommodate your request with the resources available.
Can I opt out from attending SSP sessions if I am NOT on good academic standing?
SSP sessions are mandatory for all students on academic probation or those enrolled in the Gateway program.
Can students on good academic standing attend SSP sessions?
Yes, they certainly can! Students of good academic standing are welcome to join anytime by contacting the SSP office.
Why was I contacted by the SSP office after midterms?
Students’ academic performance is constantly monitored, and if an area for improvement is recognized, students are called for a Student Success meeting at the SSP office to discuss potential areas for improvement.
What happens during the student success meetings?
You will meet with a student success officer who will disclose what areas of improvement your instructors notice. The student and the SSP officer will assess the reasons for unsatisfactory academic performance and, based on discussion, propose a possible strategy for student improvement. Advice and guidance will vary per case.
Confidentiality Note
It is important to note that SSP meeting discussions between the student and the SSP staff are strictly confidential
Student Mentor Information
Is there a benefit from being a student mentor?
Student mentoring is an on-campus job, you will get paid according to the number of hours you provide and to the hour rates announced by the student development. In addition to this, you will develop your technical and soft to better equip yourself with tools for the job market.
How to become a student mentor?
At the start of the semester, Student Development will announce the recruitment of student mentors. Students can apply via student services or come directly to the SSP office for a chat.
How can I apply to be a student mentor?
Criteria for the student mentor are stated in the application and can be found on: Student mentor selection criteria.
How can I apply for a student mentor position?
If you fulfill the above-mentioned criteria, fill in and submit the Student mentor application form.
What is the obligation of a student mentor?
The obligation of student mentor can be found on: Student mentor obligation.
What is expected from me as a Student Mentee?
Student mentee obligation can be found here Student mentee obligation.
Where is the SSP office located?
The SSP office is located in building B, office number B123.